Model Validation and Strategy Analysis in Retrial Queues with Delayed Vacations and Feedback Based on Monte Carlo Simulation
Inspired by call centers, this paper models them as a constant retrial queue, with feedback and delayed vacations to balance high efficiency and low cost for service agents. After completing the service, the server randomly waits for an idle period. If customers arrive during this period, the servic...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2025-06-01
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| Series: | Mathematics |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2227-7390/13/11/1856 |
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