The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platforms

In the era of strong e-commerce development, attracting and retaining customers has become extremely important. To understand their impact on consumers’ purchasing decisions, this study focuses on two main factors: Virtual Try-on (VTO) and Digital Marketing. This is the first study to evaluate the c...

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Main Authors: Bùi Ngọc Tuấn Anh, Lê Phương Loan, Nguyễn Đặng Phương Anh, Lê Thị Ngân Hạnh
Format: Article
Language:Vietnamese
Published: TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH 2025-03-01
Series:Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh
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Online Access:https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/3878
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author Bùi Ngọc Tuấn Anh
Lê Phương Loan
Nguyễn Đặng Phương Anh
Lê Thị Ngân Hạnh
author_facet Bùi Ngọc Tuấn Anh
Lê Phương Loan
Nguyễn Đặng Phương Anh
Lê Thị Ngân Hạnh
author_sort Bùi Ngọc Tuấn Anh
collection DOAJ
description In the era of strong e-commerce development, attracting and retaining customers has become extremely important. To understand their impact on consumers’ purchasing decisions, this study focuses on two main factors: Virtual Try-on (VTO) and Digital Marketing. This is the first study to evaluate the combined impact of these two factors from a comparative perspective of perceived values in e-commerce. A survey of 496 consumers in Ho Chi Minh City and data analysis using Smart-PLS 4.0 shows that perceived hedonic value has the most significant influence (β = 0.375, p < 0.000) on purchasing intention. This indicates that VTO and Digital Marketing significantly enhance this value. Surprisingly, the personalization factor does not play an essential role as expected. This study provides valuable information for businesses, helping them better understand customer behavior and improve the effectiveness of business strategies. By leveraging VTO technology and Digital Marketing activities, companies can create engaging shopping experiences and increase sales and profits.
format Article
id doaj-art-949a6ba99ebc44be8bfadca6b2b90433
institution Kabale University
issn 2734-9306
2734-9578
language Vietnamese
publishDate 2025-03-01
publisher TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH
record_format Article
series Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh
spelling doaj-art-949a6ba99ebc44be8bfadca6b2b904332025-08-20T04:00:51ZvieTẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINHTạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh2734-93062734-95782025-03-0120710312010.46223/HCMCOUJS.econ.vi.20.7.3878.20252402The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platformsBùi Ngọc Tuấn Anh0Lê Phương Loan1Nguyễn Đặng Phương Anh2Lê Thị Ngân Hạnh3Trường Đại học Mở Thành phố Hồ Chí Minh, Hồ Chí MinhTrường Đại học Mở Thành phố Hồ Chí Minh, Hồ Chí MinhTrường Đại học Mở Thành phố Hồ Chí Minh, Hồ Chí MinhTrường Đại học Mở Thành phố Hồ Chí Minh, Hồ Chí MinhIn the era of strong e-commerce development, attracting and retaining customers has become extremely important. To understand their impact on consumers’ purchasing decisions, this study focuses on two main factors: Virtual Try-on (VTO) and Digital Marketing. This is the first study to evaluate the combined impact of these two factors from a comparative perspective of perceived values in e-commerce. A survey of 496 consumers in Ho Chi Minh City and data analysis using Smart-PLS 4.0 shows that perceived hedonic value has the most significant influence (β = 0.375, p < 0.000) on purchasing intention. This indicates that VTO and Digital Marketing significantly enhance this value. Surprisingly, the personalization factor does not play an essential role as expected. This study provides valuable information for businesses, helping them better understand customer behavior and improve the effectiveness of business strategies. By leveraging VTO technology and Digital Marketing activities, companies can create engaging shopping experiences and increase sales and profits.https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/3878digital marketinggiá trị hưởng thụ cảm nhậngiá trị tiện ích cảm nhậnvirtual try-oný định mua
spellingShingle Bùi Ngọc Tuấn Anh
Lê Phương Loan
Nguyễn Đặng Phương Anh
Lê Thị Ngân Hạnh
The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platforms
Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh
digital marketing
giá trị hưởng thụ cảm nhận
giá trị tiện ích cảm nhận
virtual try-on
ý định mua
title The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platforms
title_full The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platforms
title_fullStr The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platforms
title_full_unstemmed The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platforms
title_short The role of virtual try-on and digital marketing on consumer purchasing intention in e-commerce platforms
title_sort role of virtual try on and digital marketing on consumer purchasing intention in e commerce platforms
topic digital marketing
giá trị hưởng thụ cảm nhận
giá trị tiện ích cảm nhận
virtual try-on
ý định mua
url https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/3878
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