Providing a New Approach for Segmenting Customers Based on Their Purchasing Behavior Change over Time in Electronic Business

Usual methods of segmentation have been designed, relying solely on the components of Recency (R), Frequency (F) and Monetary (M) in which customers’ behavior changes over time are not considered. Accordingly, in order to achieve a desired segmentation method, this study aims to apply a set of stati...

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Bibliographic Details
Main Authors: Samira KHodabandehlou, Mahmoud Zivari Rahman
Format: Article
Language:English
Published: University of Tehran 2017-06-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_61417_aa6a97bcebc47212311630561e9b4db6.pdf
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