Examining and Expanding the Expectancy Disconfirmation Model: Evidence from Rural China
In public management research, the Expectancy Disconfirmation Model (EDM) is increasingly used to measure citizen satisfaction. However, current EDM research in the public sector has been applied primarily in the United States and sets of the city, state, federal, or local government services. It le...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2022-01-01
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| Series: | Discrete Dynamics in Nature and Society |
| Online Access: | http://dx.doi.org/10.1155/2022/9378101 |
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