From a Multichannel to an Optichannel Strategy in Retail

This paper presents the first systematic literature review (SLR) that includes the concept of an optichannel strategy, examining the main principles, key characteristics, and implications for retailers when switching from a multichannel to an optichannel approach. The SLR was made using Web of Scien...

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Bibliographic Details
Main Authors: Sílvia Faria, João M. S. Carvalho
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/20/1/45
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