Zastosowanie marketingu relacji w duszpasterstwie

Relationship marketing consists in building long-term customer relationships in order to provide the customer with certain values. It aims to satisfy the customer’s needs and expectations as well as creating and fostering his satisfaction. Although the Church is not an organization which provides c...

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Main Author: Dariusz Lipiec
Format: Article
Language:English
Published: The Pontifical University of John Paul II in Krakow 2022-03-01
Series:Polonia Sacra
Subjects:
Online Access:http://czasopisma.upjp2.edu.pl/poloniasacra/article/view/4297
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author Dariusz Lipiec
author_facet Dariusz Lipiec
author_sort Dariusz Lipiec
collection DOAJ
description Relationship marketing consists in building long-term customer relationships in order to provide the customer with certain values. It aims to satisfy the customer’s needs and expectations as well as creating and fostering his satisfaction. Although the Church is not an organization which provides certain products or services, she can make use of relationship marketing mechanisms in her ministry. Pastoral care uses the segmentation of “customers” — the addressees of the Church’s ministry, on the basis of their needs and their religious conditions. Marketing sciences indicate four stages of relationship marketing: formation, management, evaluation of results and evolution. All of these are used in Catholic pastoral care.
format Article
id doaj-art-86fb5ce04f464166b35644e5b2350878
institution Kabale University
issn 1428-5673
2391-6575
language English
publishDate 2022-03-01
publisher The Pontifical University of John Paul II in Krakow
record_format Article
series Polonia Sacra
spelling doaj-art-86fb5ce04f464166b35644e5b23508782025-02-11T22:59:02ZengThe Pontifical University of John Paul II in KrakowPolonia Sacra1428-56732391-65752022-03-0126110.15633/ps.26104Zastosowanie marketingu relacji w duszpasterstwieDariusz Lipiec0Katolicki Uniwersytet Lubelski Jana Pawła II Relationship marketing consists in building long-term customer relationships in order to provide the customer with certain values. It aims to satisfy the customer’s needs and expectations as well as creating and fostering his satisfaction. Although the Church is not an organization which provides certain products or services, she can make use of relationship marketing mechanisms in her ministry. Pastoral care uses the segmentation of “customers” — the addressees of the Church’s ministry, on the basis of their needs and their religious conditions. Marketing sciences indicate four stages of relationship marketing: formation, management, evaluation of results and evolution. All of these are used in Catholic pastoral care. http://czasopisma.upjp2.edu.pl/poloniasacra/article/view/4297relationship marketingpastoral careaffiliate marketingthe Church and marketingthe organization of the pastoral care
spellingShingle Dariusz Lipiec
Zastosowanie marketingu relacji w duszpasterstwie
Polonia Sacra
relationship marketing
pastoral care
affiliate marketing
the Church and marketing
the organization of the pastoral care
title Zastosowanie marketingu relacji w duszpasterstwie
title_full Zastosowanie marketingu relacji w duszpasterstwie
title_fullStr Zastosowanie marketingu relacji w duszpasterstwie
title_full_unstemmed Zastosowanie marketingu relacji w duszpasterstwie
title_short Zastosowanie marketingu relacji w duszpasterstwie
title_sort zastosowanie marketingu relacji w duszpasterstwie
topic relationship marketing
pastoral care
affiliate marketing
the Church and marketing
the organization of the pastoral care
url http://czasopisma.upjp2.edu.pl/poloniasacra/article/view/4297
work_keys_str_mv AT dariuszlipiec zastosowaniemarketingurelacjiwduszpasterstwie