Analysis of the usability of selected auction websites
The selection and use of an e-commerce service can be conditioned by its properties such as ease of use, intuitiveness, productivity, offered functionalities, and aesthetic appeal. Within this study, the usability of three popular auction websites: eBay, Amazon, and Allegro, was examined. Selected...
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| Format: | Article |
| Language: | English |
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Lublin University of Technology
2024-06-01
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| Series: | Journal of Computer Sciences Institute |
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| Online Access: | https://ph.pollub.pl/index.php/jcsi/article/view/6200 |
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| _version_ | 1832570012961865728 |
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| author | Adrian Duwer Mariusz Dzieńkowski |
| author_facet | Adrian Duwer Mariusz Dzieńkowski |
| author_sort | Adrian Duwer |
| collection | DOAJ |
| description |
The selection and use of an e-commerce service can be conditioned by its properties such as ease of use, intuitiveness, productivity, offered functionalities, and aesthetic appeal. Within this study, the usability of three popular auction websites: eBay, Amazon, and Allegro, was examined. Selected interfaces of these websites and the ways in which users use them were analyzed. For this purpose, an experiment was prepared and conducted consisting of two parts: a survey and eye-tracking tasks. The obtained results indicate differences in usability among the websites. Suggestions provided by users show that despite the popularity of each of these well-known services, there are still some of their elements that require improvement and enhancement.
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| format | Article |
| id | doaj-art-858cccb8dcb94011b5c6c92a1e35f143 |
| institution | Kabale University |
| issn | 2544-0764 |
| language | English |
| publishDate | 2024-06-01 |
| publisher | Lublin University of Technology |
| record_format | Article |
| series | Journal of Computer Sciences Institute |
| spelling | doaj-art-858cccb8dcb94011b5c6c92a1e35f1432025-02-02T18:01:28ZengLublin University of TechnologyJournal of Computer Sciences Institute2544-07642024-06-013110.35784/jcsi.6200Analysis of the usability of selected auction websitesAdrian Duwer0Mariusz Dzieńkowski1https://orcid.org/0000-0002-1932-297XLublin University of TechnologyLublin University of Technology The selection and use of an e-commerce service can be conditioned by its properties such as ease of use, intuitiveness, productivity, offered functionalities, and aesthetic appeal. Within this study, the usability of three popular auction websites: eBay, Amazon, and Allegro, was examined. Selected interfaces of these websites and the ways in which users use them were analyzed. For this purpose, an experiment was prepared and conducted consisting of two parts: a survey and eye-tracking tasks. The obtained results indicate differences in usability among the websites. Suggestions provided by users show that despite the popularity of each of these well-known services, there are still some of their elements that require improvement and enhancement. https://ph.pollub.pl/index.php/jcsi/article/view/6200website auctionsusabilityeye trackingsurvey research |
| spellingShingle | Adrian Duwer Mariusz Dzieńkowski Analysis of the usability of selected auction websites Journal of Computer Sciences Institute website auctions usability eye tracking survey research |
| title | Analysis of the usability of selected auction websites |
| title_full | Analysis of the usability of selected auction websites |
| title_fullStr | Analysis of the usability of selected auction websites |
| title_full_unstemmed | Analysis of the usability of selected auction websites |
| title_short | Analysis of the usability of selected auction websites |
| title_sort | analysis of the usability of selected auction websites |
| topic | website auctions usability eye tracking survey research |
| url | https://ph.pollub.pl/index.php/jcsi/article/view/6200 |
| work_keys_str_mv | AT adrianduwer analysisoftheusabilityofselectedauctionwebsites AT mariuszdzienkowski analysisoftheusabilityofselectedauctionwebsites |