Leader Behavior, Job Performance, and Service Quality: Ethical Perspective From Banking Sector
This study aimed to examine the relationships between ethical leadership behavior, ethical work climate, employee job performance, and customer service quality. The impact of ethical leadership on three types of ethical climates—egoist, benevolent, and principled—, employee job performance, and cust...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Istanbul University Press
2023-04-01
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| Series: | Istanbul Business Research |
| Subjects: | |
| Online Access: | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/B850300D8EFB4E6EBB70755AB3146AE9 |
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