Self-service technology in airports: analyzing flow experience and user acceptance in Indonesia
The aviation industry has undergone significant transformation due to the adoption of self-service technology (SST), which aims to enhance operational efficiency and passenger experience. This study aims to understand the key factors contributing to the successful adoption and usage of self-service...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2025-12-01
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| Series: | Cogent Business & Management |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2025.2490597 |
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