CUSTOMER EXPERIENCE TERHADAP CUSTOMER LOYALTY DENGAN MEDIASI CUSTOMER ENGAGEMENT DAN CUSTOMER TRUST CV. WAHYU PRATAMA
Persaingan ketat dalam dunia bisnis mengharuskan suatu perusahaan memiliki strategi yang tepat, strategi yang tepat akan membantu perusahaan berkembang dengan pesat. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis seberapa besar pengaruh signifikansi variabel customer experience...
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| Main Authors: | Dina Gandhi Rachmawati, Christina Whidya Utami |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Ciputra Surabaya
2021-03-01
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| Series: | Jurnal Performa |
| Online Access: | https://journal.uc.ac.id/index.php/performa/article/view/1821 |
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