A Conceptual Framework for Improved Municipal Service Delivery in Urban Zimbabwe
This article reviews efforts to improve the efficiency and responsiveness of urban service delivery in Zimbabwe. It seeks to achieve this by facilitating the utility of the value-based integrated conceptual framework for improved service delivery developed by Bao and others in 2013 and by applying i...
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| Main Author: | MARUMAHOKO Sylvester |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Editura ASE, Publishing House of The Bucharest University of Economic Studies
2020-12-01
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| Series: | Applied Research in Administrative Sciences |
| Subjects: | |
| Online Access: | https://aras.ase.ro/wp-content/uploads/2023/06/v1_i2_f3.pdf |
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