A Conceptual Framework for Improved Municipal Service Delivery in Urban Zimbabwe

This article reviews efforts to improve the efficiency and responsiveness of urban service delivery in Zimbabwe. It seeks to achieve this by facilitating the utility of the value-based integrated conceptual framework for improved service delivery developed by Bao and others in 2013 and by applying i...

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Bibliographic Details
Main Author: MARUMAHOKO Sylvester
Format: Article
Language:English
Published: Editura ASE, Publishing House of The Bucharest University of Economic Studies 2020-12-01
Series:Applied Research in Administrative Sciences
Subjects:
Online Access:https://aras.ase.ro/wp-content/uploads/2023/06/v1_i2_f3.pdf
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