The Challenge of Measuring Performance in Museums: an exploratory study in creating a holistic set of key performance indicators
This paper examines the nature of performance measurement in museums and reports on an exploratory study to create a holistic set of key performance indicators. It approaches the issue from a management perspective. It introduces the KBAC Matrix based on the core activities of museums, i.e., knowled...
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| Main Author: | Sue Margaret Davies |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Leicester
2025-05-01
|
| Series: | Museum & Society |
| Subjects: | |
| Online Access: | https://journals.le.ac.uk/index.php/mas/article/view/4459 |
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