Implementation of the Balanced Scorecard in the Hotel Sector through Transformational Leadership and Empowerment

Implementation of the Balanced Scorecard in the Hotel Sector through Transformational Leadership and Empowerment

One of the current problems of the entrepreneurial world is the successful implementation of the Balanced Scorecard (BSC), which is why it is interesting to study the variables that can influence its application in business. The main purpose of this paper is to establish a theoretical model through...

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Bibliographic Details
Main Authors: José Carlos Ballester-Miquel, Pilar Pérez-Ruiz, Javier Hernández-Gadea, Daniel Palacios-Marqués
Format: Article
Language:English
Published: Universitat Politècnica de València 2017-04-01
Series:Multidisciplinary Journal for Education, Social and Technological Sciences
Subjects:
Transformational Leadership
Empowerment
Balanced Scorecard
Online Access:http://polipapers.upv.es/index.php/MUSE/article/view/6364
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