The role of emotional service in the restaurant business

The article considers the restaurant business from the point of view of not only the entrepreneurial aspect, but also the service aspect, which is fundamental. The reasons why people visit restaurants have been revealed. In addition to physical need, restaurants are an element of cognition and a way...

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Bibliographic Details
Main Author: N. A. Ofitserova
Format: Article
Language:English
Published: Publishing House of the State University of Management 2022-01-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/3214
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