Le travail de l’écrit en coulisses de la relation de service
Services have been the subject of numerous studies by researchers who have highlighted the complex interactional work on which those services depend. This paper explores what goes on behind the scenes in order to shed light on the specific work that takes place within what the author terms “scriptur...
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| Format: | Article |
| Language: | English |
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Association Recherche et Pratique sur les Activités
2011-10-01
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| Series: | Activités |
| Subjects: | |
| Online Access: | https://journals.openedition.org/activites/2575 |
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