CLUSTER AND CONJOINT ANALYSIS FOR DETERMINING ONLINE SHOP SHOPEE CUSTOMERS PREFERENCE BASED ON E-SERVICE QUALITY

The use of e-commerce as a means of shopping is a trend that is very much in demand by many Indonesians. This makes e-service quality very important in a transaction. Customer preference is one of the main factors in shaping a business strategy. This research discusses the use of cluster analysis to...

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Bibliographic Details
Main Authors: Dimas Nurwinata Rinaldi, Fahriza Nurul Azizah, Candra Galang Gemilang Putra
Format: Article
Language:English
Published: Universitas Pattimura 2021-06-01
Series:Barekeng
Subjects:
Online Access:https://ojs3.unpatti.ac.id/index.php/barekeng/article/view/3188
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