Evaluation of IT Service Management (ITSM) Using e-GovQual Dimensions Case Study Regional Office Ministry of Law and Human Rights DIY
Along with the increasing need for services in organizations, especially in the field of Information Technology (IT), the IT paradigm, which initially only focused on data processing and manipulation, has now shifted to strategic planning and IT services. IT Service Management (ITSM) is an informati...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
State Islamic University Sunan Kalijaga
2020-10-01
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| Series: | IJID (International Journal on Informatics for Development) |
| Subjects: | |
| Online Access: | https://ejournal.uin-suka.ac.id/saintek/ijid/article/view/1779 |
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