Clients’ criteria for dental services selection and assessment of service quality and satisfaction in Cebu, Philippines
This study examines the factors that dental patients consider when selecting dental services and evaluates the service quality of care given. The findings from the investigation show that clients with insurance and those without insurance have significantly different satisfaction levels. Higher sati...
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| Main Authors: | Mary Flor Silvestre Namoca, James Garcia Esguerra |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE
2024-10-01
|
| Series: | Ho Chi Minh City Open University Journal of Science - Economics and Business Administration |
| Subjects: | |
| Online Access: | https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/3345 |
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