Clients’ criteria for dental services selection and assessment of service quality and satisfaction in Cebu, Philippines

This study examines the factors that dental patients consider when selecting dental services and evaluates the service quality of care given. The findings from the investigation show that clients with insurance and those without insurance have significantly different satisfaction levels. Higher sati...

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Bibliographic Details
Main Authors: Mary Flor Silvestre Namoca, James Garcia Esguerra
Format: Article
Language:English
Published: HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE 2024-10-01
Series:Ho Chi Minh City Open University Journal of Science - Economics and Business Administration
Subjects:
Online Access:https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/3345
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