Optimizing customer relationship management through AI for service effectiveness: Systematic literature review
The current technological evolution has resulted in changes in the global business landscape. The technological changes have resulted in an organization's business processes changing due to increased customer expectations that have also changed service standards with customer management tools...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Polish Association for Knowledge Promotion
2025-03-01
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| Series: | Applied Computer Science |
| Subjects: | |
| Online Access: | https://ph.pollub.pl/index.php/acs/article/view/6871 |
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