Revolutionizing decision-making: How retailers can harness the potential of avatars in augmented reality to enrich the customer experience?

The study examines the impact of Augmented Reality (AR) attributes on customer experience and purchase intention in the retail industry. The study employs a theoretical framework rooted in the Technology Acceptance Model and Stimulus-organism-response Theory, investigating the influence of AR attrib...

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Bibliographic Details
Main Authors: Prasun Gahlot, Komal Suryavanshi, Aradhana Gandhi
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2432542
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