Behavioural user segmentation of app users based on functionality interaction patterns

User segmentation categorises a large and complex user base into manageable similar groups of users. Existing works encounter challenges when dealing with a sparse dataset and finding insights from the generated clusters. This study has two objectives: (1) to identify an optimal clustering model tha...

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Bibliographic Details
Main Authors: Li-Yoong Ooi, Choo-Yee Ting, Helmi Zakariah, Eashvaren Chandar
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Engineering
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311916.2024.2430430
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