Impact of Integrated Virtual and Live Nurse Triage on Patient Care Seeking and Health Care Delivery Effectiveness and Efficiency
Objective: Evaluate if artificial intelligence (AI)-based virtual triage (VT) and care referral technology integrated with a live nurse triage workflow can improve care acuity alignment by appropriately altering patient-member post-triage health care intent and care seeking. Methods: Data were extra...
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| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Mary Ann Liebert
2024-04-01
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| Series: | Telemedicine Reports |
| Subjects: | |
| Online Access: | https://www.liebertpub.com/doi/10.1089/tmr.2024.0054 |
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