GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATION

Gastronomic tourism is a key tourism type that significantly impacts Thailand economy. This study aims to underline the correlation between green package design and the quality of food delivery service, perceived value, and customer satisfaction of green gastronomy of the tourist destination Bang...

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Main Authors: Parinya NAKPATHOM, Kannapat KANKAEW, Charlton BRUTON, Ali Mohsin Salim Ba AWAIN, Ali Said JABOOB, Hyewon JANG, Chee Keng LEE
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2024-12-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:https://gtg.webhost.uoradea.ro/PDF/GTG-4spl-2024/gtg.574spl27-1380.pdf
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author Parinya NAKPATHOM
Kannapat KANKAEW
Charlton BRUTON
Ali Mohsin Salim Ba AWAIN
Ali Said JABOOB
Hyewon JANG
Chee Keng LEE
author_facet Parinya NAKPATHOM
Kannapat KANKAEW
Charlton BRUTON
Ali Mohsin Salim Ba AWAIN
Ali Said JABOOB
Hyewon JANG
Chee Keng LEE
author_sort Parinya NAKPATHOM
collection DOAJ
description Gastronomic tourism is a key tourism type that significantly impacts Thailand economy. This study aims to underline the correlation between green package design and the quality of food delivery service, perceived value, and customer satisfaction of green gastronomy of the tourist destination Bang Saen. It expounds on how the norm activation model and the theory of planned behavior enhance both pro-social behavior and rational decision-making. Ultimately, it examines the government campaign on “Go Ea(s)t and Go Green” on the east coast of Thailand. The study focused on Bang Saen area along the east coast of Thailand. The sample groups were tourists experiencing green gastronomy services during their stays. The questionnaire was administered for data collection both onsite and online. The direct and indirect effects were examined by Partial Least SquareStructural Equation Modelling (PLS-SEM). There were 408 respondents of whom 71 percent are generation Z. It is recognized that the green packaging has a high direct impact on the quality of green food delivery service and customer perceived value. This study thoroughly investigates the psychological aspect of seeing through bare eyes on forming a perception to attitude, and personal norms to behavior preference. We locate that ecological awareness, personal health consciousness, and societal influences are critical in customer decisions. It endows a better understanding of the inherent motivations behind green consumption and, allows gastronomic business to modify their tactics to fit with these driving forces.
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institution Kabale University
issn 2065-0817
2065-1198
language English
publishDate 2024-12-01
publisher Editura Universităţii din Oradea
record_format Article
series Geo Journal of Tourism and Geosites
spelling doaj-art-7443b3d27b4345e4a9b28db612b5cf252025-08-20T03:40:29ZengEditura Universităţii din OradeaGeo Journal of Tourism and Geosites2065-08172065-11982024-12-01574 supplement2133214210.30892/gtg.574spl27-1380GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATIONParinya NAKPATHOM0Kannapat KANKAEW1Charlton BRUTON2Ali Mohsin Salim Ba AWAIN3Ali Said JABOOB4Hyewon JANG5Chee Keng LEE6Burapha University, International College, Chonburi, Thailand, e-mail: parinyan@go.buu.ac.thBurapha University, International College, Chonburi, Thailand, e-mail: kannapat.ka@go.buu.ac.thBurapha University, International College, Chonburi, Thailand, e-mail: charltonthomas@go.buu.ac.thUniversity of Technology and Applied Science, Department of Business Administration, Salalah, Oman, e-mail: ali.baawain@utas.edu.omDhofar University, College of Law, Dhofar, Oman, e-mail: ajaboob@du.edu.om Andong National University, Graduate School of Creative Industry, Andong, South Korea, e-mail: hwjang@anu.ac.kr National University of Singapore, NUS College, Singapore, Singapore, e-mail: ckenglee@nus.edu.sgGastronomic tourism is a key tourism type that significantly impacts Thailand economy. This study aims to underline the correlation between green package design and the quality of food delivery service, perceived value, and customer satisfaction of green gastronomy of the tourist destination Bang Saen. It expounds on how the norm activation model and the theory of planned behavior enhance both pro-social behavior and rational decision-making. Ultimately, it examines the government campaign on “Go Ea(s)t and Go Green” on the east coast of Thailand. The study focused on Bang Saen area along the east coast of Thailand. The sample groups were tourists experiencing green gastronomy services during their stays. The questionnaire was administered for data collection both onsite and online. The direct and indirect effects were examined by Partial Least SquareStructural Equation Modelling (PLS-SEM). There were 408 respondents of whom 71 percent are generation Z. It is recognized that the green packaging has a high direct impact on the quality of green food delivery service and customer perceived value. This study thoroughly investigates the psychological aspect of seeing through bare eyes on forming a perception to attitude, and personal norms to behavior preference. We locate that ecological awareness, personal health consciousness, and societal influences are critical in customer decisions. It endows a better understanding of the inherent motivations behind green consumption and, allows gastronomic business to modify their tactics to fit with these driving forces. https://gtg.webhost.uoradea.ro/PDF/GTG-4spl-2024/gtg.574spl27-1380.pdfnorm activation modelgreen package designgastronomytheory of planned behaviorgreen food delivery service
spellingShingle Parinya NAKPATHOM
Kannapat KANKAEW
Charlton BRUTON
Ali Mohsin Salim Ba AWAIN
Ali Said JABOOB
Hyewon JANG
Chee Keng LEE
GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATION
Geo Journal of Tourism and Geosites
norm activation model
green package design
gastronomy
theory of planned behavior
green food delivery service
title GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATION
title_full GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATION
title_fullStr GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATION
title_full_unstemmed GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATION
title_short GO-GREEN GASTRONOMY DELIVERY: THE ROLE OF GREEN-PACKAGE DESIGN ENHANCING QUALITY AND VALUE CREATION ON BANG SAEN’S TOURIST DESTINATION
title_sort go green gastronomy delivery the role of green package design enhancing quality and value creation on bang saen s tourist destination
topic norm activation model
green package design
gastronomy
theory of planned behavior
green food delivery service
url https://gtg.webhost.uoradea.ro/PDF/GTG-4spl-2024/gtg.574spl27-1380.pdf
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