Factors Influences Customer Loyalty for Online Shopping: Study Case on Xiaomi's Online Store Customer in Bekasi

Background: Customer satisfaction and loyalty are crucial factors for enhancing sales and profitability. In the context of e-commerce, understanding how brand image, product quality, and service quality influence these outcomes is essential for maintaining competitiveness. Purpose: This study invest...

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Bibliographic Details
Main Authors: Franky Anggreiawan, Rhian Indradewa
Format: Article
Language:Indonesian
Published: Bogor Agricultural University 2025-01-01
Series:Jurnal Aplikasi Bisnis dan Manajemen
Online Access:https://journal.ipb.ac.id/index.php/jabm/article/view/53524
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