Customer Relations Management sebagai Salah Satu Upaya Public Relations Perusahaan Jasa Perbankan Menciptakan Good Image

This article deals with marketing trends in the 21st century is shifting from a transactional approach to the relational approach with focus on the fulfillment of needs, satisfaction, and pleasure affect business banking customers are very dependent on the customer. Map business services banking ser...

Full description

Saved in:
Bibliographic Details
Main Author: Prima Ayu Rizqi Mahanani
Format: Article
Language:English
Published: Asosiasi Pendidikan Tinggi Ilmu Komunikasi (ASPIKOM) 2017-01-01
Series:Jurnal Aspikom
Subjects:
Online Access:https://jurnalaspikom.org/index.php/aspikom/article/view/58
Tags: Add Tag
No Tags, Be the first to tag this record!