Hospital outpatient waiting time and patient satisfaction: an observational comparative study

Goals.This study aimsto examine and compare queue durations, patient perceptions, and satisfaction levels related to outpatient services at public hospitals and private religious hospitals in Indonesia. Methods. A cross-sectional research design was employed in this study, utilizing an observationa...

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Bibliographic Details
Main Author: Rapotan Hasibuan
Format: Article
Language:English
Published: Social Medicine Publication Group 2025-05-01
Series:Social Medicine
Online Access:https://www.socialmedicine.info/index.php/socialmedicine/article/view/1611
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