User and Provider Experiences With Health Education Chatbots: Qualitative Systematic Review

Abstract BackgroundChatbots, as dialog-based platforms, have the potential to transform health education and behavior-change interventions. Despite the growing use of chatbots, qualitative insights into user and provider experiences remain underexplored, particularly with resp...

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Bibliographic Details
Main Authors: Кyung-Eun (Anna) Choi, Sebastian Fitzek
Format: Article
Language:English
Published: JMIR Publications 2025-06-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2025/1/e60205
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