Gender and racial bias issues in a commercial "tone of voice" analysis system.

Social Feedback Speech Technologies (SFST) are programs and devices, often "AI"-powered, that claim to provide users with feedback about how their speech sounds to other humans. To date, academic research has not focused on how such systems perform for a variety of speakers. In 2020, Amazo...

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Bibliographic Details
Main Authors: Nicole R Holliday, Paul E Reed
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0314470
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