Analysis Components of the Digital Consumer Behavior in Romania

This article is investigating the Romanian consumer behavior in the context of the evolution of the online shopping. Given that online stores are a profitable business model in the area of electronic commerce and because the relationship between consumer digital Romania and its decision to purchase...

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Main Authors: Cristian Bogdan Onete, Ioana Teodorescu, Viorel Vasile
Format: Article
Language:English
Published: Editura ASE 2016-08-01
Series:Amfiteatru Economic
Subjects:
Online Access:http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=2549
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author Cristian Bogdan Onete
Ioana Teodorescu
Viorel Vasile
author_facet Cristian Bogdan Onete
Ioana Teodorescu
Viorel Vasile
author_sort Cristian Bogdan Onete
collection DOAJ
description This article is investigating the Romanian consumer behavior in the context of the evolution of the online shopping. Given that online stores are a profitable business model in the area of electronic commerce and because the relationship between consumer digital Romania and its decision to purchase products or services on the Internet has not been sufficiently explored, this study aims to identify specific features of the new type of consumer and to examine the level of online shopping in Romania. Therefore a documentary study was carried out with statistic data regarding the volume and the number of transactions of the online shopping in Romania during 2010-2014, the type of products and services that Romanians are searching the Internet for and demographics of these people. In addition, to study more closely the online consumer behavior, and to interpret the detailed secondary data provided, an exploratory research was performed as a structured questionnaire with five closed questions on the distribution of individuals according to the gender category they belong (male or female); decision to purchase products / services in the virtual environment in the past year; the source of the goods / services purchased (Romanian or foreign sites); factors that have determined the consumers to buy products from foreign sites; categories of products purchased through online transactions from foreign merchants. The questionnaire was distributed electronically via Facebook social network users and the data collected was processed directly in the Facebook official app to create and interpret responses to surveys. The results of this research correlated with the official data reveals the following characteristics of the digital consumer in Romania: atypical European consumer, interested more in online purchases from abroad, influenced by the quality and price of the purchase. This paper assumed a careful analysis of the online acquisitions phenomenon and also represents a direction for conducting a future research. The particularities identified in the Romanian digital consumer can help develop an online marketing mix based on behavioral study.
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spelling doaj-art-6d1f4ecfd9d6491d9d9c32af616451092025-08-20T03:34:10ZengEditura ASEAmfiteatru Economic1582-91462247-91042016-08-011843654662Analysis Components of the Digital Consumer Behavior in RomaniaCristian Bogdan Onete0Ioana Teodorescu 1Viorel Vasile 2Bucharest University of Economic Studies, RomaniaBucharest University of Economic Studies, RomaniaBucharest University of Economic Studies, RomaniaThis article is investigating the Romanian consumer behavior in the context of the evolution of the online shopping. Given that online stores are a profitable business model in the area of electronic commerce and because the relationship between consumer digital Romania and its decision to purchase products or services on the Internet has not been sufficiently explored, this study aims to identify specific features of the new type of consumer and to examine the level of online shopping in Romania. Therefore a documentary study was carried out with statistic data regarding the volume and the number of transactions of the online shopping in Romania during 2010-2014, the type of products and services that Romanians are searching the Internet for and demographics of these people. In addition, to study more closely the online consumer behavior, and to interpret the detailed secondary data provided, an exploratory research was performed as a structured questionnaire with five closed questions on the distribution of individuals according to the gender category they belong (male or female); decision to purchase products / services in the virtual environment in the past year; the source of the goods / services purchased (Romanian or foreign sites); factors that have determined the consumers to buy products from foreign sites; categories of products purchased through online transactions from foreign merchants. The questionnaire was distributed electronically via Facebook social network users and the data collected was processed directly in the Facebook official app to create and interpret responses to surveys. The results of this research correlated with the official data reveals the following characteristics of the digital consumer in Romania: atypical European consumer, interested more in online purchases from abroad, influenced by the quality and price of the purchase. This paper assumed a careful analysis of the online acquisitions phenomenon and also represents a direction for conducting a future research. The particularities identified in the Romanian digital consumer can help develop an online marketing mix based on behavioral study.http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=2549E-commerceonline behaviourdigital consumerRomania
spellingShingle Cristian Bogdan Onete
Ioana Teodorescu
Viorel Vasile
Analysis Components of the Digital Consumer Behavior in Romania
Amfiteatru Economic
E-commerce
online behaviour
digital consumer
Romania
title Analysis Components of the Digital Consumer Behavior in Romania
title_full Analysis Components of the Digital Consumer Behavior in Romania
title_fullStr Analysis Components of the Digital Consumer Behavior in Romania
title_full_unstemmed Analysis Components of the Digital Consumer Behavior in Romania
title_short Analysis Components of the Digital Consumer Behavior in Romania
title_sort analysis components of the digital consumer behavior in romania
topic E-commerce
online behaviour
digital consumer
Romania
url http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=2549
work_keys_str_mv AT cristianbogdanonete analysiscomponentsofthedigitalconsumerbehaviorinromania
AT ioanateodorescu analysiscomponentsofthedigitalconsumerbehaviorinromania
AT viorelvasile analysiscomponentsofthedigitalconsumerbehaviorinromania