Assessing user experience with services: measuring subjective well-being in oncology hospitals

Assessing user experience with services: measuring subjective well-being in oncology hospitals

Abstract Background Capturing subjective user experiences is crucial for service design, assessment, and management. However, using metrics for such experiences remains an underexplored topic in the literature. This study introduces a novel survey tool to measure service-related subjective well-bein...

Full description

Saved in:
Bibliographic Details
Main Authors: Leandro Miletto Tonetto, Carmen Lúcia Pinto Copetti, Priscila Brust-Renck, Cíntia de Lima Amorim, Luiz Paulo Kowalski, Genival Barbosa de Carvalho
Format: Article
Language:English
Published: BMC 2025-06-01
Series:BMC Health Services Research
Subjects:
Service design
Patient experience
Subjective well-being
Oncology
Online Access:https://doi.org/10.1186/s12913-025-12965-6
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

https://doi.org/10.1186/s12913-025-12965-6

Similar Items