Dialogic Principles and Their use in Social Media

Dialogic principles may affect corporate communication in social nets. The dialogic theory of public relations proposed by M. L. Kent and M. Taylor in 1998 is beyond the scope of linguistic studies. To expand the theory of online communication and help PR-specialists to choose proper online communic...

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Main Author: Rybalko Svetlana
Format: Article
Language:English
Published: Kemerovo State University 2025-07-01
Series:Виртуальная коммуникация и социальные сети
Subjects:
Online Access:https://jsocnet.ru/en/nauka/article/100909/view
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author Rybalko Svetlana
author_facet Rybalko Svetlana
author_sort Rybalko Svetlana
collection DOAJ
description Dialogic principles may affect corporate communication in social nets. The dialogic theory of public relations proposed by M. L. Kent and M. Taylor in 1998 is beyond the scope of linguistic studies. To expand the theory of online communication and help PR-specialists to choose proper online communication strategies, the authors applied the main dialogic principles of early communication studies to corporate digital communication. The mixed factorial experiment (2 × 2 × 2; n = 390) varied the presence / absence of links to corporate information, response options, and latest updates. Of these three characteristics, only the presence / absence of company responses had a statistically significant effect on users’ assessment of corporate online communication. These results may be used by PR-specialists as general recommendations in their online communication with clients.
format Article
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institution Kabale University
issn 2782-4799
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publishDate 2025-07-01
publisher Kemerovo State University
record_format Article
series Виртуальная коммуникация и социальные сети
spelling doaj-art-6a430ed952c541bbb7bcafdcabde871b2025-08-20T03:30:24ZengKemerovo State UniversityВиртуальная коммуникация и социальные сети2782-47992782-48022025-07-014212613310.21603/2782-4799-2025-4-2-126-133Dialogic Principles and Their use in Social MediaRybalko Svetlana0Baikal State University of Economics and LawDialogic principles may affect corporate communication in social nets. The dialogic theory of public relations proposed by M. L. Kent and M. Taylor in 1998 is beyond the scope of linguistic studies. To expand the theory of online communication and help PR-specialists to choose proper online communication strategies, the authors applied the main dialogic principles of early communication studies to corporate digital communication. The mixed factorial experiment (2 × 2 × 2; n = 390) varied the presence / absence of links to corporate information, response options, and latest updates. Of these three characteristics, only the presence / absence of company responses had a statistically significant effect on users’ assessment of corporate online communication. These results may be used by PR-specialists as general recommendations in their online communication with clients.https://jsocnet.ru/en/nauka/article/100909/viewdialogic principles public relations corporate online communication factor analysis
spellingShingle Rybalko Svetlana
Dialogic Principles and Their use in Social Media
Виртуальная коммуникация и социальные сети
dialogic principles
public relations
corporate online communication
factor analysis
title Dialogic Principles and Their use in Social Media
title_full Dialogic Principles and Their use in Social Media
title_fullStr Dialogic Principles and Their use in Social Media
title_full_unstemmed Dialogic Principles and Their use in Social Media
title_short Dialogic Principles and Their use in Social Media
title_sort dialogic principles and their use in social media
topic dialogic principles
public relations
corporate online communication
factor analysis
url https://jsocnet.ru/en/nauka/article/100909/view
work_keys_str_mv AT rybalkosvetlana dialogicprinciplesandtheiruseinsocialmedia