Dialogic Principles and Their use in Social Media

Dialogic principles may affect corporate communication in social nets. The dialogic theory of public relations proposed by M. L. Kent and M. Taylor in 1998 is beyond the scope of linguistic studies. To expand the theory of online communication and help PR-specialists to choose proper online communic...

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Bibliographic Details
Main Author: Rybalko Svetlana
Format: Article
Language:English
Published: Kemerovo State University 2025-07-01
Series:Виртуальная коммуникация и социальные сети
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Online Access:https://jsocnet.ru/en/nauka/article/100909/view
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Summary:Dialogic principles may affect corporate communication in social nets. The dialogic theory of public relations proposed by M. L. Kent and M. Taylor in 1998 is beyond the scope of linguistic studies. To expand the theory of online communication and help PR-specialists to choose proper online communication strategies, the authors applied the main dialogic principles of early communication studies to corporate digital communication. The mixed factorial experiment (2 × 2 × 2; n = 390) varied the presence / absence of links to corporate information, response options, and latest updates. Of these three characteristics, only the presence / absence of company responses had a statistically significant effect on users’ assessment of corporate online communication. These results may be used by PR-specialists as general recommendations in their online communication with clients.
ISSN:2782-4799
2782-4802