The Impact of Artificial Intelligence Applications on Digital Banking in Turkish Banking Industry
This paper presents the effects of chat box (C.B.) and video call (V.C.) artificial intelligence applications, which are becoming increasingly common in the banking system in parallel with the development of information systems on the number of digital banking users, and the relationship between the...
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Main Authors: | Serkan Demirel, Murat Topcu |
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Format: | Article |
Language: | English |
Published: |
Wiley
2024-01-01
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Series: | Advances in Human-Computer Interaction |
Online Access: | http://dx.doi.org/10.1155/2024/9921363 |
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