Prioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making study

Abstract Background Family physician program is one of the effective reforms of the health system in Iran, but despite the implementation of this program in rural areas and the passage of ten years since its implementation in two provinces of Fars and Mazandaran, its implementation has faced problem...

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Main Authors: Lida Shams, Mohammadreza Mobinizadeh, Taha Nasiri, Fatemeh Mohammadi
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-025-12291-x
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author Lida Shams
Mohammadreza Mobinizadeh
Taha Nasiri
Fatemeh Mohammadi
author_facet Lida Shams
Mohammadreza Mobinizadeh
Taha Nasiri
Fatemeh Mohammadi
author_sort Lida Shams
collection DOAJ
description Abstract Background Family physician program is one of the effective reforms of the health system in Iran, but despite the implementation of this program in rural areas and the passage of ten years since its implementation in two provinces of Fars and Mazandaran, its implementation has faced problems. The aim of this study is to identify and prioritize implementation solutions related to the challenges of the family physician program in Iran. Methods This is a qualitative study using semi-structured interviews with 22 snowball-sampled experts and managers of basic health insurers to extract problems and executive solutions through coding and data analysis using Atlas Ti software and content analysis in the first stage. The combined criteria were used to report qualitative studies (COREQ). In the second stage, the extracted executive solutions were ranked using multi-criteria decision-making (MADM) and a hybrid approach combining Shannon entropy with simple aggregation weighting (SAW). Results Main themes were identified, including financing, management, human resources, structure, culture building, payment mechanism information systems, monitoring & control, performance of insurance organisations, and implementation. Out of these, priority was given to the information system, along with 41 sub-themes prioritising comprehensive, community-oriented physician training. Conclusion The findings of the study provide remedies for the problems of the Iranian Urban Family Physician Programme at the executive level and in priority order, from the standpoint of the insurance organisations. Making crucial decisions entails handling matters relating to funding, administration, personnel, architecture, ethos, remuneration, IT systems, oversight, insurance organization output, and execution.
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spelling doaj-art-671755290a9a48c4a4954ae7a47053132025-01-26T12:21:59ZengBMCBMC Health Services Research1472-69632025-01-0125111310.1186/s12913-025-12291-xPrioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making studyLida Shams0Mohammadreza Mobinizadeh1Taha Nasiri2Fatemeh Mohammadi3Department of Health Policy and Management, School of Public Health and Safety, Shahid Beheshti University of Medical SciencesNational Institute for Health Research, Tehran University of Medical SciencesDepartment of Health Services Management, Faculty of Health, Baqiyatallah University of Medical SciencesDepartment of Health Policy and Management, School of Public Health and Safety, Shahid Beheshti University of Medical SciencesAbstract Background Family physician program is one of the effective reforms of the health system in Iran, but despite the implementation of this program in rural areas and the passage of ten years since its implementation in two provinces of Fars and Mazandaran, its implementation has faced problems. The aim of this study is to identify and prioritize implementation solutions related to the challenges of the family physician program in Iran. Methods This is a qualitative study using semi-structured interviews with 22 snowball-sampled experts and managers of basic health insurers to extract problems and executive solutions through coding and data analysis using Atlas Ti software and content analysis in the first stage. The combined criteria were used to report qualitative studies (COREQ). In the second stage, the extracted executive solutions were ranked using multi-criteria decision-making (MADM) and a hybrid approach combining Shannon entropy with simple aggregation weighting (SAW). Results Main themes were identified, including financing, management, human resources, structure, culture building, payment mechanism information systems, monitoring & control, performance of insurance organisations, and implementation. Out of these, priority was given to the information system, along with 41 sub-themes prioritising comprehensive, community-oriented physician training. Conclusion The findings of the study provide remedies for the problems of the Iranian Urban Family Physician Programme at the executive level and in priority order, from the standpoint of the insurance organisations. Making crucial decisions entails handling matters relating to funding, administration, personnel, architecture, ethos, remuneration, IT systems, oversight, insurance organization output, and execution.https://doi.org/10.1186/s12913-025-12291-xHealth SystemUrban family physicianMulti-criteria decision making- Iran
spellingShingle Lida Shams
Mohammadreza Mobinizadeh
Taha Nasiri
Fatemeh Mohammadi
Prioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making study
BMC Health Services Research
Health System
Urban family physician
Multi-criteria decision making- Iran
title Prioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making study
title_full Prioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making study
title_fullStr Prioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making study
title_full_unstemmed Prioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making study
title_short Prioritizing implementation solutions for the urban family physician policy in Iran: a multi-criteria decision-making study
title_sort prioritizing implementation solutions for the urban family physician policy in iran a multi criteria decision making study
topic Health System
Urban family physician
Multi-criteria decision making- Iran
url https://doi.org/10.1186/s12913-025-12291-x
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AT tahanasiri prioritizingimplementationsolutionsfortheurbanfamilyphysicianpolicyiniranamulticriteriadecisionmakingstudy
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