Classification of Service Sentiments on the by.U Application using the Support Vector Machine Algorithm
This study aims to classify user sentiment toward the by.U application service using the Support Vector Machine (SVM) algorithm. The background of this research is based on the importance of understanding user opinions on the quality of digital services as a basis for evaluation and service improvem...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Islamic University of Indragiri
2025-07-01
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| Series: | Sistemasi: Jurnal Sistem Informasi |
| Subjects: | |
| Online Access: | https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/5367 |
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