Driving political issues with political brand storytelling on social media: an online brand persona perspective

Numerous South African political parties have a social media presence to create more awareness around the political issues which they stand for, and thus to attract more voters. Nowadays political parties act as political brands and adopt brand strategies to gain a competitive advantage over opposi...

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Main Authors: Helena van Wyk, Charmaine Du Plessis
Format: Article
Language:English
Published: University of Johannesburg 2023-07-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/2182
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author Helena van Wyk
Charmaine Du Plessis
author_facet Helena van Wyk
Charmaine Du Plessis
author_sort Helena van Wyk
collection DOAJ
description Numerous South African political parties have a social media presence to create more awareness around the political issues which they stand for, and thus to attract more voters. Nowadays political parties act as political brands and adopt brand strategies to gain a competitive advantage over opposition parties. This article proposes adopting a social identity theory as a novel approach to how political brands could drive political issues on social media. It is further suggested that due to the complexity of the South African political scene, more attention could be paid to how political brands could leverage political brand stories in conjunction with an online political brand persona on social media to position themselves in a chaotic online political space. To test this, semi-structured expert interviews were conducted with communication professionals in South African public relations agencies who were responsible for creating content for political parties’ Facebook and Twitter accounts. Four themes that became evident in the data collectively indicate that political brands will successfully drive political issues on social media only when they are able to connect emotionally with the political consumer. In this regard, an online political brand persona may be critical in not only eliciting an emotional reaction from political consumers, but also establishing a long-term connection with them based on how credible the political brand is in terms of what they care about and their ability to solve issues.
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series Communicare
spelling doaj-art-649dac4210d04a57a71d51ddbe8dbb412025-01-20T08:42:21ZengUniversity of JohannesburgCommunicare0259-00692957-79502023-07-0142110.36615/jcsa.v42i1.2182Driving political issues with political brand storytelling on social media: an online brand persona perspectiveHelena van Wyk0https://orcid.org/0000-0001-6164-2099Charmaine Du Plessis 1https://orcid.org/0000-0001-9977-8987a:1:{s:5:"en_US";s:3:"IIE";}UNISA Numerous South African political parties have a social media presence to create more awareness around the political issues which they stand for, and thus to attract more voters. Nowadays political parties act as political brands and adopt brand strategies to gain a competitive advantage over opposition parties. This article proposes adopting a social identity theory as a novel approach to how political brands could drive political issues on social media. It is further suggested that due to the complexity of the South African political scene, more attention could be paid to how political brands could leverage political brand stories in conjunction with an online political brand persona on social media to position themselves in a chaotic online political space. To test this, semi-structured expert interviews were conducted with communication professionals in South African public relations agencies who were responsible for creating content for political parties’ Facebook and Twitter accounts. Four themes that became evident in the data collectively indicate that political brands will successfully drive political issues on social media only when they are able to connect emotionally with the political consumer. In this regard, an online political brand persona may be critical in not only eliciting an emotional reaction from political consumers, but also establishing a long-term connection with them based on how credible the political brand is in terms of what they care about and their ability to solve issues. https://journals.uj.ac.za/index.php/jcsa/article/view/2182online political brand personapolitical brandpolitical consumersocial identity theorysocial media-based political brand storytelling
spellingShingle Helena van Wyk
Charmaine Du Plessis
Driving political issues with political brand storytelling on social media: an online brand persona perspective
Communicare
online political brand persona
political brand
political consumer
social identity theory
social media-based political brand storytelling
title Driving political issues with political brand storytelling on social media: an online brand persona perspective
title_full Driving political issues with political brand storytelling on social media: an online brand persona perspective
title_fullStr Driving political issues with political brand storytelling on social media: an online brand persona perspective
title_full_unstemmed Driving political issues with political brand storytelling on social media: an online brand persona perspective
title_short Driving political issues with political brand storytelling on social media: an online brand persona perspective
title_sort driving political issues with political brand storytelling on social media an online brand persona perspective
topic online political brand persona
political brand
political consumer
social identity theory
social media-based political brand storytelling
url https://journals.uj.ac.za/index.php/jcsa/article/view/2182
work_keys_str_mv AT helenavanwyk drivingpoliticalissueswithpoliticalbrandstorytellingonsocialmediaanonlinebrandpersonaperspective
AT charmaineduplessis drivingpoliticalissueswithpoliticalbrandstorytellingonsocialmediaanonlinebrandpersonaperspective