Factors Affecting the Satisfaction of Inpatients of BPJS Health Participants at Bangkinang Hospital

Patient satisfaction is a feeling that arises after comparing expectations with the reality obtained. The standard according to the Ministry of Health is Satisfaction of inpatients at Bangkinang Regional Hospital in 2021 was The BOR value has decreased in the last three years, namely 2019 by 57%, 2...

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Bibliographic Details
Main Authors: Mahmudah Mahmudah, Yessi Harnani, Hetty Ismainar
Format: Article
Language:Indonesian
Published: STIKes Hang Tuah Pekanbaru 2024-12-01
Series:Jurnal Kesehatan Komunitas (Journal of Community Health)
Subjects:
Online Access:https://jurnal.htp.ac.id/index.php/keskom/article/view/1349
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