Responsabilidad social empresarial: asunto de consumidores

New market trends and consumer behavior have led organizations to shift their focus toward responsible marketing, where companies incorporate social responsibility values, creating well-being for their stakeholders. The research aims to determine social responsibility practices in the "Consumer...

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Main Authors: Magda Mildreth Rodríguez Castilla, Marta Milena Peñaranda-Peñaranda, Naydú Judith Jácome Castilla
Format: Article
Language:English
Published: Fundación de Estudios Superiores Comfanorte 2022-12-01
Series:Mundo Fesc
Subjects:
Online Access:https://www.fesc.edu.co/Revistas/OJS/index.php/mundofesc/article/view/1299
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author Magda Mildreth Rodríguez Castilla
Marta Milena Peñaranda-Peñaranda
Naydú Judith Jácome Castilla
author_facet Magda Mildreth Rodríguez Castilla
Marta Milena Peñaranda-Peñaranda
Naydú Judith Jácome Castilla
author_sort Magda Mildreth Rodríguez Castilla
collection DOAJ
description New market trends and consumer behavior have led organizations to shift their focus toward responsible marketing, where companies incorporate social responsibility values, creating well-being for their stakeholders. The research aims to determine social responsibility practices in the "Consumer Affairs" dimension, as defined by the parameters of the ISO 26000 standard. This methodology required a descriptive cross-sectional quantitative approach using SPSS statistical software for a finite sample of 340 companies in the commercial sector in the city of Ocaña. The results showed that companies are committed to fair competition practices, but they need to promote educational campaigns that allow consumers to assess the risks and impacts of the products they sell on their well-being and the environment.
format Article
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institution Kabale University
issn 2216-0353
2216-0388
language English
publishDate 2022-12-01
publisher Fundación de Estudios Superiores Comfanorte
record_format Article
series Mundo Fesc
spelling doaj-art-5f7212c71ebb4bdfbee880c04e126c142025-08-20T03:53:17ZengFundación de Estudios Superiores ComfanorteMundo Fesc2216-03532216-03882022-12-0112S3628310.61799/2216-0388.1299Responsabilidad social empresarial: asunto de consumidoresMagda Mildreth Rodríguez Castilla0https://orcid.org/0000-0002-2250-2146Marta Milena Peñaranda-Peñaranda1https://orcid.org/0000-0002-9257-9245Naydú Judith Jácome Castilla2https://orcid.org/0000-0001-9241-0522Universidad Francisco de Paula SantanderUniversidad Francisco de Paula SantanderUniversidad Francisco de Paula SantanderNew market trends and consumer behavior have led organizations to shift their focus toward responsible marketing, where companies incorporate social responsibility values, creating well-being for their stakeholders. The research aims to determine social responsibility practices in the "Consumer Affairs" dimension, as defined by the parameters of the ISO 26000 standard. This methodology required a descriptive cross-sectional quantitative approach using SPSS statistical software for a finite sample of 340 companies in the commercial sector in the city of Ocaña. The results showed that companies are committed to fair competition practices, but they need to promote educational campaigns that allow consumers to assess the risks and impacts of the products they sell on their well-being and the environment.https://www.fesc.edu.co/Revistas/OJS/index.php/mundofesc/article/view/1299marketing responsableresponsabilidad social empresarialsector comercio
spellingShingle Magda Mildreth Rodríguez Castilla
Marta Milena Peñaranda-Peñaranda
Naydú Judith Jácome Castilla
Responsabilidad social empresarial: asunto de consumidores
Mundo Fesc
marketing responsable
responsabilidad social empresarial
sector comercio
title Responsabilidad social empresarial: asunto de consumidores
title_full Responsabilidad social empresarial: asunto de consumidores
title_fullStr Responsabilidad social empresarial: asunto de consumidores
title_full_unstemmed Responsabilidad social empresarial: asunto de consumidores
title_short Responsabilidad social empresarial: asunto de consumidores
title_sort responsabilidad social empresarial asunto de consumidores
topic marketing responsable
responsabilidad social empresarial
sector comercio
url https://www.fesc.edu.co/Revistas/OJS/index.php/mundofesc/article/view/1299
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AT naydujudithjacomecastilla responsabilidadsocialempresarialasuntodeconsumidores