From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand Recognition

This study evaluates the influence of social media marketing activities (SMMA) on prospective students' intentions to choose higher education institutions, considering the mediating role of brand recognition and trust. The study was conducted using a quantitative method with the Structural Equa...

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Main Authors: Agus Sriyanto, Purwanto, Zaenal Muttaqin
Format: Article
Language:English
Published: Universitas Islam Negeri Sunan Kalijaga Yogyakarta, Faculty of Da'wah and Communication, Communication and Islamic Broadcasting Study Program 2024-12-01
Series:Kalijaga Journal of Communication
Subjects:
Online Access:https://ejournal.uin-suka.ac.id/dakwah/kjc/article/view/3102
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author Agus Sriyanto
Purwanto
Zaenal Muttaqin
author_facet Agus Sriyanto
Purwanto
Zaenal Muttaqin
author_sort Agus Sriyanto
collection DOAJ
description This study evaluates the influence of social media marketing activities (SMMA) on prospective students' intentions to choose higher education institutions, considering the mediating role of brand recognition and trust. The study was conducted using a quantitative method with the Structural Equation Modeling-Partial Least Squares (SEM-PLS) approach on 400 respondents who were followers of higher education institutions' Instagram accounts. The results showed trust was the most significant mediator between SMMA and prospective students' intentions (β = 0.709, T = 21.629). At the same time, brand recognition played a role in strengthening trust but did not directly influence prospective students' intentions (β = -0.018, T = 0.462). These findings emphasize the importance of building trust through authentic, relevant, and engaging social media content to improve educational marketing effectiveness. The implications of this study suggest that higher education institutions should prioritize trust-based marketing strategies integrated with brand recognition through social media. This strategy includes alumni testimonials, videos of campus atmosphere, and direct interactions that create emotional connections with prospective students.
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language English
publishDate 2024-12-01
publisher Universitas Islam Negeri Sunan Kalijaga Yogyakarta, Faculty of Da'wah and Communication, Communication and Islamic Broadcasting Study Program
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series Kalijaga Journal of Communication
spelling doaj-art-5dd042fa13714a809a9532dc39f815832025-08-20T02:13:19ZengUniversitas Islam Negeri Sunan Kalijaga Yogyakarta, Faculty of Da'wah and Communication, Communication and Islamic Broadcasting Study ProgramKalijaga Journal of Communication2775-14142685-13342024-12-016213917010.14421/kjc.62.02.20241928From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand RecognitionAgus Sriyanto0Purwanto1Zaenal Muttaqin2Universitas Islam Negeri Raden Mas Said Surakarta, Surakarta, IndonesiaUniversitas Islam Negeri Raden Mas Said Surakarta, Surakarta, Indonesia Universitas Islam Negeri Raden Mas Said Surakarta, Surakarta, IndonesiaThis study evaluates the influence of social media marketing activities (SMMA) on prospective students' intentions to choose higher education institutions, considering the mediating role of brand recognition and trust. The study was conducted using a quantitative method with the Structural Equation Modeling-Partial Least Squares (SEM-PLS) approach on 400 respondents who were followers of higher education institutions' Instagram accounts. The results showed trust was the most significant mediator between SMMA and prospective students' intentions (β = 0.709, T = 21.629). At the same time, brand recognition played a role in strengthening trust but did not directly influence prospective students' intentions (β = -0.018, T = 0.462). These findings emphasize the importance of building trust through authentic, relevant, and engaging social media content to improve educational marketing effectiveness. The implications of this study suggest that higher education institutions should prioritize trust-based marketing strategies integrated with brand recognition through social media. This strategy includes alumni testimonials, videos of campus atmosphere, and direct interactions that create emotional connections with prospective students.https://ejournal.uin-suka.ac.id/dakwah/kjc/article/view/3102instagramtrustbrand recognitionsmma
spellingShingle Agus Sriyanto
Purwanto
Zaenal Muttaqin
From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand Recognition
Kalijaga Journal of Communication
instagram
trust
brand recognition
smma
title From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand Recognition
title_full From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand Recognition
title_fullStr From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand Recognition
title_full_unstemmed From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand Recognition
title_short From Instagram to Campus: The Impact of Social Media Marketing on Students' Interest through Trust and Brand Recognition
title_sort from instagram to campus the impact of social media marketing on students interest through trust and brand recognition
topic instagram
trust
brand recognition
smma
url https://ejournal.uin-suka.ac.id/dakwah/kjc/article/view/3102
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AT zaenalmuttaqin frominstagramtocampustheimpactofsocialmediamarketingonstudentsinterestthroughtrustandbrandrecognition