Patients’ Experiences With Using a Digital Platform for Chat-Based Consultation in Primary Health Care in Sweden: Qualitative Study

BackgroundThe growing demand for primary health care necessitates more efficient use of resources. Digital health solutions, such as online platforms for patient-provider communication, are seen as promising tools to enhance service delivery efficiency. However, adoption in S...

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Bibliographic Details
Main Authors: Pär Eriksson, Felicia Gabrielsson-Järhult, Helén Thorold Nylin, Evalill Nilsson
Format: Article
Language:English
Published: JMIR Publications 2025-08-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2025/1/e77478
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