Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and...
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Format: | Article |
Language: | English |
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Wiley
2019-01-01
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Series: | Advances in Human-Computer Interaction |
Online Access: | http://dx.doi.org/10.1155/2019/4951387 |
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author | Tomonori Matsuki Jun Nakamura |
author_facet | Tomonori Matsuki Jun Nakamura |
author_sort | Tomonori Matsuki |
collection | DOAJ |
description | The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries. |
format | Article |
id | doaj-art-57d9d8ace89c4a94ba8b5aaac6de2476 |
institution | Kabale University |
issn | 1687-5893 1687-5907 |
language | English |
publishDate | 2019-01-01 |
publisher | Wiley |
record_format | Article |
series | Advances in Human-Computer Interaction |
spelling | doaj-art-57d9d8ace89c4a94ba8b5aaac6de24762025-02-03T05:50:10ZengWileyAdvances in Human-Computer Interaction1687-58931687-59072019-01-01201910.1155/2019/49513874951387Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service IndustriesTomonori Matsuki0Jun Nakamura1Shibaura Institute of Technology, JapanShibaura Institute of Technology, JapanThe Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.http://dx.doi.org/10.1155/2019/4951387 |
spellingShingle | Tomonori Matsuki Jun Nakamura Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries Advances in Human-Computer Interaction |
title | Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries |
title_full | Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries |
title_fullStr | Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries |
title_full_unstemmed | Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries |
title_short | Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries |
title_sort | effect of employees values on employee satisfaction in japanese retail and service industries |
url | http://dx.doi.org/10.1155/2019/4951387 |
work_keys_str_mv | AT tomonorimatsuki effectofemployeesvaluesonemployeesatisfactioninjapaneseretailandserviceindustries AT junnakamura effectofemployeesvaluesonemployeesatisfactioninjapaneseretailandserviceindustries |