Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries

The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and...

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Main Authors: Tomonori Matsuki, Jun Nakamura
Format: Article
Language:English
Published: Wiley 2019-01-01
Series:Advances in Human-Computer Interaction
Online Access:http://dx.doi.org/10.1155/2019/4951387
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author Tomonori Matsuki
Jun Nakamura
author_facet Tomonori Matsuki
Jun Nakamura
author_sort Tomonori Matsuki
collection DOAJ
description The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.
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institution Kabale University
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spelling doaj-art-57d9d8ace89c4a94ba8b5aaac6de24762025-02-03T05:50:10ZengWileyAdvances in Human-Computer Interaction1687-58931687-59072019-01-01201910.1155/2019/49513874951387Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service IndustriesTomonori Matsuki0Jun Nakamura1Shibaura Institute of Technology, JapanShibaura Institute of Technology, JapanThe Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.http://dx.doi.org/10.1155/2019/4951387
spellingShingle Tomonori Matsuki
Jun Nakamura
Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
Advances in Human-Computer Interaction
title Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
title_full Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
title_fullStr Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
title_full_unstemmed Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
title_short Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
title_sort effect of employees values on employee satisfaction in japanese retail and service industries
url http://dx.doi.org/10.1155/2019/4951387
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