Examining Customer Brand Engagement in Online Financial Services Provided by Fintech

The fintech sector is entering the maturity phase of the life cycle, in which customer brand engagement (CBE) is connecting companies and customers. The aim of this paper is to investigate the driving forces behind CBE in the fintech sector and its contribution to loyalty intentions. In the framewor...

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Bibliographic Details
Main Authors: Cătălin Mihail Barbu, Sorina-Raula Gîrboveanu, Daniela Victoria Popescu, Dan-Cristian Dabija
Format: Article
Language:English
Published: MDPI AG 2025-05-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/20/2/100
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