THE IMPACT OF GAMIFICATION ON REPURCHASE INTENTION: MEDIATING ROLE OF PERCEIVED ENJOYMENT AND MODERATING ROLE OF REWARD SATISFACTION

The advancement of technology brings significant impact to tourism industry, marked with the rise of Online Travel Agents (OTAs) that assist consumers in planning their trips. Traveloka ranked first as the most popular OTA followed with Tiket.com and Agoda. In an effort to attract and retain custom...

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Bibliographic Details
Main Authors: Erica Destiani Natalia, Annette Gabriella, Adrie Oktavio
Format: Article
Language:English
Published: Universitas Nahdlatul Ulama Surabaya 2025-03-01
Series:Business and Finance Journal
Subjects:
Online Access:https://journal2.unusa.ac.id/index.php/BFJ/article/view/6851
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