Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium Enterprises

<i>Background:</i> A substantial portion of the world’s population owns and utilizes computers and mobile devices, contributing to the rapid expansion of digital advertising. Marketers swiftly recognized the communicative benefits of social media platforms like Facebook, YouTube, Twitter...

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Main Authors: Ihsan Ullah, Muhammad Khan, Dilshodjon Alidjonovich Rakhmonov, Kalonov Mukhiddin Bakhritdinovich, Julija Jacquemod, Junghan Bae
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Logistics
Subjects:
Online Access:https://www.mdpi.com/2305-6290/7/3/41
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author Ihsan Ullah
Muhammad Khan
Dilshodjon Alidjonovich Rakhmonov
Kalonov Mukhiddin Bakhritdinovich
Julija Jacquemod
Junghan Bae
author_facet Ihsan Ullah
Muhammad Khan
Dilshodjon Alidjonovich Rakhmonov
Kalonov Mukhiddin Bakhritdinovich
Julija Jacquemod
Junghan Bae
author_sort Ihsan Ullah
collection DOAJ
description <i>Background:</i> A substantial portion of the world’s population owns and utilizes computers and mobile devices, contributing to the rapid expansion of digital advertising. Marketers swiftly recognized the communicative benefits of social media platforms like Facebook, YouTube, Twitter, Instagram, Snapchat, Pinterest, and LinkedIn. Considering the importance of social media platforms and digital modes of marketing, it is considered especially significant for small firms to integrate these platforms into their business strategies in order to improve performance. <i>Methods:</i> Based on this aim, this study collected data from 363 owners/managers of SMEs in Pakistan. Structural equation modeling is used to check the hypothesized model of the study. <i>Results:</i> The results show that compatibility, owner/manager support, employee IT skills, financial cost, government policies, and social influence significantly affect adoption of digital marketing by SMEs in Pakistan. <i>Conclusions:</i> Furthermore, digital marketing also positively affects SME performance. This paper discusses the study’s findings as well as managerial and academic implications, including its limitations and future research avenues.
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language English
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series Logistics
spelling doaj-art-4acf3b79140b47e58d6a4437dd4926252025-08-20T02:53:03ZengMDPI AGLogistics2305-62902023-07-01734110.3390/logistics7030041Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium EnterprisesIhsan Ullah0Muhammad Khan1Dilshodjon Alidjonovich Rakhmonov2Kalonov Mukhiddin Bakhritdinovich3Julija Jacquemod4Junghan Bae5Institute of Business Studies and Leadership, Abdul Wali Khan University Mardan, Mardan 23200, PakistanInstitute of Business Studies and Leadership, Abdul Wali Khan University Mardan, Mardan 23200, PakistanBanking and Finance Academy of the Republic of Uzbekistan, Tashkent 100000, UzbekistanDSc in Economics, Department of Finance and Accounting, Tashkent State University of Economics, Tashkent 100066, UzbekistanDepartment of Business, RISEBA University, LV-1048 Riga, LatviaDepartment of International Economics and Business, Yeungnam University, Gyeongsan 38541, Republic of Korea<i>Background:</i> A substantial portion of the world’s population owns and utilizes computers and mobile devices, contributing to the rapid expansion of digital advertising. Marketers swiftly recognized the communicative benefits of social media platforms like Facebook, YouTube, Twitter, Instagram, Snapchat, Pinterest, and LinkedIn. Considering the importance of social media platforms and digital modes of marketing, it is considered especially significant for small firms to integrate these platforms into their business strategies in order to improve performance. <i>Methods:</i> Based on this aim, this study collected data from 363 owners/managers of SMEs in Pakistan. Structural equation modeling is used to check the hypothesized model of the study. <i>Results:</i> The results show that compatibility, owner/manager support, employee IT skills, financial cost, government policies, and social influence significantly affect adoption of digital marketing by SMEs in Pakistan. <i>Conclusions:</i> Furthermore, digital marketing also positively affects SME performance. This paper discusses the study’s findings as well as managerial and academic implications, including its limitations and future research avenues.https://www.mdpi.com/2305-6290/7/3/41digital marketingsmall and medium enterprise performancetechnological factorsorganizational factorsenvironmental factorspersonal factors
spellingShingle Ihsan Ullah
Muhammad Khan
Dilshodjon Alidjonovich Rakhmonov
Kalonov Mukhiddin Bakhritdinovich
Julija Jacquemod
Junghan Bae
Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium Enterprises
Logistics
digital marketing
small and medium enterprise performance
technological factors
organizational factors
environmental factors
personal factors
title Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium Enterprises
title_full Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium Enterprises
title_fullStr Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium Enterprises
title_full_unstemmed Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium Enterprises
title_short Factors Affecting Digital Marketing Adoption in Pakistani Small and Medium Enterprises
title_sort factors affecting digital marketing adoption in pakistani small and medium enterprises
topic digital marketing
small and medium enterprise performance
technological factors
organizational factors
environmental factors
personal factors
url https://www.mdpi.com/2305-6290/7/3/41
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