Service quality, satisfaction and loyalty among sharing economy vehicle users
Sharing economy has emerged as an influential concept, shaping the way and manner businesses are transacted. Of particular interest is the transport industry, where a combination of GPS and the development of software have resulted in the creation of an e-hailing transportation system. Issues such a...
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| Main Authors: | Sampson Wireko-Gyebi, Nancy Grace Baah, Ricky Yao Nustugbodo, Perpetual Zaazie, Elizabeth Kafui Senya, Vida Bosomefi, Sarah Amankona |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2024-12-01
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| Series: | Cogent Social Sciences |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311886.2024.2327130 |
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