The effect of organizational commitment on the relationship between communication quality and managerial attitudes

The effects of perceived downward and upward communication quality on employee job satisfaction and turnover Intentions was examined among a sample of 101 middle man agers. Hierarchical regression and sub-grouping analyses showed that organizational commitment moder ated both these effects, but tha...

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Main Author: Christopher Orpen
Format: Article
Language:English
Published: University of Johannesburg 2022-11-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1973
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author Christopher Orpen
author_facet Christopher Orpen
author_sort Christopher Orpen
collection DOAJ
description The effects of perceived downward and upward communication quality on employee job satisfaction and turnover Intentions was examined among a sample of 101 middle man agers. Hierarchical regression and sub-grouping analyses showed that organizational commitment moder ated both these effects, but that the latter were unaffected by the direc tion of communication, whether it was downward or upward. The re suits confirm the Importance of communication quality in organizations, but make clear that its effects on valued outcomes like job satis faction and intentions to remain In the organization vary, being much stronger among employees attached to the particular organization. Impli cations of the findings for improving communications are developed, and Ideas for further research suggested
format Article
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institution Kabale University
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language English
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publisher University of Johannesburg
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spelling doaj-art-4848cbbb7f164980b862b2b172c0c43f2025-01-20T08:46:51ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-11-0113110.36615/jcsa.v13i1.1973The effect of organizational commitment on the relationship between communication quality and managerial attitudesChristopher Orpen0Bournemouth UniversIty The effects of perceived downward and upward communication quality on employee job satisfaction and turnover Intentions was examined among a sample of 101 middle man agers. Hierarchical regression and sub-grouping analyses showed that organizational commitment moder ated both these effects, but that the latter were unaffected by the direc tion of communication, whether it was downward or upward. The re suits confirm the Importance of communication quality in organizations, but make clear that its effects on valued outcomes like job satis faction and intentions to remain In the organization vary, being much stronger among employees attached to the particular organization. Impli cations of the findings for improving communications are developed, and Ideas for further research suggested https://journals.uj.ac.za/index.php/jcsa/article/view/1973communication qualityHierarchical regressionsub-grouping analysesImportance of communication quality
spellingShingle Christopher Orpen
The effect of organizational commitment on the relationship between communication quality and managerial attitudes
Communicare
communication quality
Hierarchical regression
sub-grouping analyses
Importance of communication quality
title The effect of organizational commitment on the relationship between communication quality and managerial attitudes
title_full The effect of organizational commitment on the relationship between communication quality and managerial attitudes
title_fullStr The effect of organizational commitment on the relationship between communication quality and managerial attitudes
title_full_unstemmed The effect of organizational commitment on the relationship between communication quality and managerial attitudes
title_short The effect of organizational commitment on the relationship between communication quality and managerial attitudes
title_sort effect of organizational commitment on the relationship between communication quality and managerial attitudes
topic communication quality
Hierarchical regression
sub-grouping analyses
Importance of communication quality
url https://journals.uj.ac.za/index.php/jcsa/article/view/1973
work_keys_str_mv AT christopherorpen theeffectoforganizationalcommitmentontherelationshipbetweencommunicationqualityandmanagerialattitudes
AT christopherorpen effectoforganizationalcommitmentontherelationshipbetweencommunicationqualityandmanagerialattitudes