Pengaruh Affect of Service, Information Control, Library as Place, dan Library Image terhadap Loyalitas Pengguna Layanan Perpustakaan Nasional dengan Kepuasan sebagai Pemediasi
Measuring service quality and public satisfaction is important to support the sustainability of an organization. Excellent service will foster user satisfaction and loyalty. The measuring of service quality in the library uses LibQual method which consists of affect of service variable, information...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Institut Agama Islam Negeri (IAIN) Curup
2024-12-01
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| Series: | Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi |
| Subjects: | |
| Online Access: | https://journal.iaincurup.ac.id/index.php/TI/article/view/11511 |
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